While you could access bios it would not boot
Windows would start and act as if it was loading it would not finish
What would pop up is the blue screen of death
I asked the client if there was any data they wanted saved – they responded no
First I attempted to run a utility to repair hard drive and fix master boot record – no success
I booted into safe mote and copied folder containing drivers
I then reinstalled Windows XP professional
Downloaded all of the system updates
Installed the various word processing and antivirus programs
Laptop worked like a charm



